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Feedback: Red Lights, Rollovers, and Responsibility
by Christopher Matthews, NREMT-P, MICP, EMS-Instructor
Thank you for your article highlighting what is absolutely true of Code 3 responses in the URBAN setting, however, your article, seems redundant in that we appear to cover this many times a year in JEMS, and EMS Magazine, and in several co-FF/EMS trade magazines. I do wish that in each of these "Code 3 Response reality reviews" we would stop comparing cities like LA and Orlando that have hospitals only five minutes from anywhere an emergency happens to places like Portola and Susanville, CA and other such "Middle Of Nowhere-ville" places that average more than ten minutes to a call, and it is not uncommon to travel up to an hour and a half to get more than a rural urgent care clinic for definitive care. Couple that with the likelihood that your region's only helicopter is already on a call or IFT, and that means you really have a ground transport for a potentially unstable patient that could save your patient as much as fifteen minutes of transport time by legally exceeding the speed limit by as much as fifteen miles per hour (math calculations are generalized). That's fifteen extra minutes into the golden hour that could be better spent tending to a patient with pre-operative screening instead of enjoying the scenery on a non-congested two lane highway.
You must also consider that rural areas don't see as many system abusers as urban systems. The population is less transient in rural areas, and also much less dense when compared per square mile.
It may only be antecdotal, but my experience has been that really about 80% of the people I have encountered on rural EMS 911 runs truly require an evaluation and transport by EMS. I cannot say that my time working in South Central LA and Central Florida warranted such need. I found much of my day was filled transporting people who needed detox or an urgent care, not an ER. I feel lucky to have benefitted from serving in both very dense urban areas and very sparse rural areas to help round out my career and experience.
You make an excellent point for urban and even suburban EMS, but please don't compare apples to oranges in your assessment. Yes they are both fruits and are both good for you, but they don't have the same flavor or growing conditions. Yes rural and urban systems are both great safety implementations, and each serves their purpose and population well, but they too require different growing conditions. Each operates very distinctly differently. I have come to appreciate rural EMS quite a bit more than urban EMS because I can take time to develop rapport with my patients over the course of a run, rather than having to dawdle on scene just to get enough time to acquire a courtesy IV for an urban ER and complete a thorough secondary assessment, then still never getting to know WHO I was there to treat. Even my critical patients in the rural setting can appreciate the ability to learn to trust their caretaker due to the sheer amount of time we share with them. Over the evolution of a call requiring an extended response time due to distance versus traffic jams and red traffic signals, I can easily see saving ten minutes just getting to the incident and another small bank of time getting to definitive care by opersting in Code 3 mode. Remember also that when you start calculating the golden hour, it doesn't start when you get there, it starts when the injury occured. Cath lab times start at the onset of the stroke or MI, not when we got to the patient.
End point: Your article is preceded by, "'Insights' columnist Matt Zavadsky focuses on the implications of recent news from around the world and it's impact on EMS nationally and in your home town." That depends on where your home town is. I'm asking you to present the whole "EMS & Code 3" picture to us, not just the most dramatic points that capture the emotions we'd like to react to, as your article highlights. It does no justice to compare urban response times with and without Code 3 ops, when you don't relate how rural compares. In fact, you may inadvertently seal the fates of those in rural areas who need a Code 3 transport because you managed to abolish the practice of Code 3 runs based solely on urban mishaps. That is a whole other lecture on proximate liability.
Best regards, Christopher Matthews, NREMT-P, MICP, EMS-Instructor
Mar 7, 2005,
11:26
Christopher Matthews, NREMT-P, MICP, EMS-Instructor
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About the columnist: Matt is the Director of
Tri-State Ambulance, a not-for-profit subsidiary of the Gundersen Lutheran Healthcare System located in La Crosse, Wisconsin. Tri-State serves as the sole 9-1-1 advanced life support provider for the 2,200 square mile greater Coulee Region local in Western Wisconsin and Eastern Minnesota.
He holds a Masters Degree in Health Service Administration and has 25 years experience in EMS including volunteer, fire department, public and private sector EMS agencies. He is a former paramedic and has managed private sector ambulance services from 10,000 to more than 100,000 annual call volume in locations including Fairfield, Connecticut; Augusta, Georgia and Orlando, Florida. He has also served as a regulator in Lincoln, Nebraska and Volusia County (Daytona Beach), Florida.
Matt is a frequent speaker at national conferences and has done consulting in numerous EMS issues, specializing in high performance EMS system operations, public/media relations, public policy, employee recruitment and retention, data analysis, costing strategies and EMS research.
He has served as the American Ambulance Association as Chair of the Industry Image Committee and membership on the Professional Standards, Strategic Development and Management Training Institute Committees.
Matt is an Adjunct Faculty for the UCF's College of Health and Public Affairs teaching courses in Healthcare Economics and Policy, Ethics, Managed Care and US Healthcare Systems.
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